This page points at the operator's own help, which is published at help.housebets.com. It does not log you in, reset a password, or take an ID photo. Anything that needs your credentials or documents happens on the Housebets account, inside the Verification tab.
Support on the operator side is live chat, 24/7, and email at support@housebets.com. That inbox is theirs. Mail to this website does not reach the cashier.
Registration, login, recovery
Create the account on Housebets, not here. You need an email address you can open, a password, and a currency choice. The operator sends a confirmation. Log in with that email and password. Turn on two-factor in the account if you want a second step. This site never asks for the password.
Forgot the password: use the recovery link on the Housebets login screen. The message goes to the registered address. Give it 5–10 minutes, then look in spam. If the address on the account is wrong, you cannot fix that from this guide. Account Settings → Personal Info is where the operator shows the address they have.
Verification
Have these ready: a government photo ID (passport, national ID or driving licence), a utility bill, bank statement or official letter with your name and address dated within 3 months, and a phone or computer with a camera.
- Log in on Housebets.
- Open the profile and go to Account Settings.
- Open Verification and choose Verify your identity.
- Continue on the operator's verification partner. You can scan a QR code and finish on your phone, or take a link by SMS.
- Photograph the ID, complete the liveness check, and upload the proof of address when it is asked for.
- Submit. The status can show as temporarily approved while someone reviews it.
Most checks finish within a few hours. A manual review can take up to 24 hours. You get an email when there is a decision. If the account is restricted, the balance stays put until the check is approved. Sending scans to live chat, to support email, or to housebet.org does not count. Only the Verification tab does.
Betting, games, rewards, crypto
- Sports bettingBet types, settlement, live delay
- PredictionsTooltip rules for non-match markets
- Gates of Olympus
- Big Bass Splash
- Book of Dead
- Rewards and bonusesHouse edge wagering, not a flat multiplier
- Crypto and fiat paymentsDeposit, withdrawal, KYC
- App
Bonus offers (rakeback, lossback, welcome bonuses, free spins, referral rewards, level-up bonuses) each have their own terms. You have to accept those terms before the bonus is credited. Wagering accumulates from the house edge of what you play. The offer states contribution, expiry, max bet, and whether the bonus can be withdrawn. Cash is wagered before the bonus balance. The operator's page is the bonus and promotion requirements. System bets do not count toward sportsbook bonus playthrough.
Help FAQ
How do I register?
On the Housebets site: email, password, and the currency you want. Confirm the message they send. This page has no sign-up form.
I cannot log in.
Use the email and password on the account. If two-factor is on, use the current code from the authenticator. Reset from the operator's forgot-password link if the password is gone.
The reset email never arrived.
Check spam, wait 5–10 minutes, and confirm the address saved under Account Settings → Personal Info. The same checks apply to a missing withdrawal confirmation.
How do I verify?
Profile → Account Settings → Verification → Verify your identity. You are sent to the operator's verification partner. Have a government photo ID, proof of address from the last 3 months, and a camera.
Do not upload those files here. Chat and email submissions are not processed.
Who answers if chat is not enough?
support@housebets.com, or live chat. For a missing withdrawal, include the username, amount, asset and TXID.
Payment detail is on payments.
This page is an independent guide. It does not run the sportsbook, the cashier, or account checks. If this summary and the operator text disagree, the English rules on Housebets win.